Volunteers of America
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Health Unit Coordinator - HUC, LPN
at Volunteers of America
Health Unit Coordinator, HUC
The Preserve, Fort Myers, FL
Residents, family members, other staff members.
- Graduate of a HUC education program if applicable or LPN or completion of a medical transcription course preferred.
- Prior experience as a Health Unit Coordinator in health care preferred.
- Effective communicator with staff, families and outside agencies.
- Must possess the ability to make independent decisions when circumstances warrant such action.
- Ability to prioritize duties.
- Customer service oriented with knowledge of successful customer service technique.
- Ability to understand residents' charts, doctor's orders, residents' plan of care, medication orders.
- Ability to organize and maintain nursing unit order.
- Attention to detail, follow through.
- Good problem solving skills.
- Ability to function under stress.
- Ability to adapt easily to change in routine.
- Ability to relate well with various personalities.
- Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.
- Must be a team player.
- Record medical and administrative information in accordance with established charting and documentation policies and procedures.
- Maintain and update roster of residents for assigned unit.
- Answer telephone calls, page calls, deliver messages to residents, etc.
- Transcribe doctor's orders as per facility policy. Acknowledges and coordinates the communication of physician's orders.
- Tracks due dates of physician order renewal.
- Coordinate physician call log and fax log.
- Faxes appropriate information to the pharmacy, lab and clinics as directed by the nurses and physician orders.
- Record appropriate resident identification data on designated medical records, wristbands, ID cards, resident personal property, etc., as required.
- Reports to the Nurse Supervisor/Nurse Manager discrepancies found in transcribing physician orders, diet orders/changes, charting, etc.
- Taking doctor's orders over the phone and transcribing onto physician order sheets, medication and treatment sheets.
- Transcribe transfer orders on new admits/re-admits.
- Putting calls and/or faxing clarifications on new admits/re-admits.
- Mailing out monthly physicians' orders or leave in Nurse Practitioner's folder for signature.
- Review medication sheets for completeness of information, accuracy in the transcription of the physician's order, legibility, etc., as directed.
- Record vital signs as directed.
- Forward new orders to appropriate disciplines, i.e., dietary, physical therapy, etc.
- Coordinates resident appointments for diagnostic and therapeutic services:
- Other medical referral;
- Podiatrist, Ophthalmologist, Hearing, Dental.
- Prepares paperwork as appropriate and initiates getting the nurse to complete medical/nursing sections of forms.
- Prepares physician order sheets, medication administration records and treatment sheets for the nurses to check each month.
- Admit, transfer and discharge residents. Assist in arranging transportation, completion of necessary paperwork per facility policy.
- Review all new admissions for completion of necessary medical and administrative records.
- Patient Death (as required):
- Have mortician sign back of face sheet on chart;
- Collect all forms that belong in the chart;
- Pull chart forms and send to medical records.
- Keep the medical records in good order, free of loose/torn papers.
- Update flow sheets as indicated by the Nurse Manager/Director of Nursing.
- Order medical equipment as requested.
- Forward completed charts of discharged residents to medical records.
- Greets, directs, communicates and assists residents, family members, visitors and personnel in a friendly, courteous manner.
- Receives, places and transfers calls in an efficient a courteous manner.
- Communicates with appropriate people as necessary for exchange of information, clarification and follow-up.
- Operate fax machine and copy machine.
- Uses discretion to protect the confidentiality of information.
- Perform all clerical tasks for the resident/station.
- Prioritizes, organizes and coordinates desk activities for the resident/station.
- Serve on, participate in and attend various committees and meetings of the facility to enhance interdisciplinary process.
- Implement recommendations from established committees as instructed.
- Develop and maintain a good working rapport with inter-departmental personnel, as well as other departments within the facility.
- Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the unit and shift.
- Attends required in-services and completes assigned on-line modules.
Nursing Care Functions
- Maintain each resident chart. Record information accurately on the resident's chart.
- Assemble admission charts and disassemble discharge charts according to procedure.
- Inform nursing service personnel of new admissions.
- Maintain charts in sequential order, inserting chart forms and filing as needed. Update face sheet with changes as they occur.
- Make doctor appointments for residents.
- Set up transportation for residents and assist as needed with escorting residents and families.
- Keep doctor visits up-to-date and inform family members as necessary of resident appointments, etc.
- Encourage physicians to sign progress notes, physician orders, etc. on a timely basis.
- Fax labs.
- Keep the filing drawers full with copies of all nursing paperwork. Thin charts on a regular basis per facility policy.
- Maintain confidentiality of all resident information.
- Treat all residents with dignity, kindness and respect.
- Ensure adequate stock of unit supplies.
- Keeping nursing station and med room clean and organized.
- Doing supplies for the station two (2) times a week.
- Other duties as assigned by the Director of Nursing or designee.
- Exposure to blood, body tissue of fluids.
- Exposure to hazardous waste materials, dust and loud or unpleasant noises.
- Ability to endure prolonged walking, sitting, standing, use of pulling, bending, and stooping movements.
- Ability to adapt to changes in daily work hours and schedule.
- Must be able to lift a minimum of fifty (50) pounds.
Safe Work Performance Expectations
Employees will be expected to:
- Follow correct policy and procedures for department and facility Fire/Disaster/Missing Person Plan. Know the location of fire alarms and extinguishers.
- Follow correct policy and procedure for hand washing.
- Follow guidelines for proper method of lifting.
- All doorways, hallways and areas are to be kept clear.
- Know the location and purpose of Safety Data Sheets (SDS).
- Follow guidelines for department environment and safety measures.
- Follow guidelines for safe handling, inspection, maintenance and storage of equipment. Report any malfunction of equipment.
- Follow guidelines for safe handling and storage of chemicals and supplies.
- Follow correct policy and procedure for reporting of incidents: staff, residents, etc.