Dental Care Alliance

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Dental Receptionist

at Dental Care Alliance

Posted: 6/23/2020
Job Reference #: 10006
Keywords: dental

Job Description

Job LocationsUS-FL-Naples
Job ID
# of Openings
Front Desk / Dental Receptionist


We are hiring a Dental Receptionist for our affiliate office; Main Street Children's Dentistry and Orthodontics located in Naplea, FL. This Dental Receptionist will have experience working in a dental or medical office as a front desk receptionist. This candidate must have strong knowledge of customer service and have a enthusiastic friendly outgoing personality.

At Mainstreet Chilren's Dentistry & Orthodontics, we have been working diligently to ensure all our patients and staff feel safe and protected while in our office. We now have Plexi-glass Barriers in the reception area and in selected clinical areas. We have all the proper PPE for the staff and are CDC COVID-19 compliant.


The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

  • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
  • Respond to patient questions and or concerns according to DCA Policies
  • Answering Telephones
  • Scheduling Appointments
  • Maintaining Appointment Book
  • Confirming Appointments
  • Follow up on no shows/cancelation of Appointments
  • Register Patients on sign in sheet
  • Post charges and payments to patient accounts
  • Checking voicemail on a daily basis
  • Maintain a clean and friendly waiting area for patients


Desired Skills:

  • 1+ years' experience working in a dental or medical office
  • Knowledge of insurance plans (HMO/PPO) preferred
  • Experience answering telephone
  • Customer service experience

Additional benefits for full-time employees:

  • Medical
  • Dental services
  • Life insurance
  • Vision
  • Paid time off
  • 6 paid holidays off
  • 401k to name a few

Main Street Children's Dentistry and Orthodontics is a highly successful affiliated practice of Dental Care Alliance (DCA).